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Business operating system

An operating system for your business.

Inolab brings together your business website, prospects, quotes and invoices, the cashier and reports, then does the routine work by itself under rules you set.

Sign up free See pricing

The Free plan has no time limit and needs no credit card.

The AI assistant is included in the Digital Commerce, Business Autopilot, Complete Business OS, Enterprise Custom and POS + Business Autopilot plans.

One page to start the day: who to contact, which invoices are late, and how much money came in this month. One page to start the day: who to contact, which invoices are late, and how much money came in this month.
A real screenshot of the app, with sample data.

Product tour

See Inolab at work

The four parts used most. Open a picture to see the real screen.

Prospects

Messages and price requests from the business website are recorded as prospects, with their source, status and follow-up date.

  • The same number or email is never recorded twice
  • An owner and a follow-up for each prospect, with its history
  • A do-not-contact list and import from a CSV file

See Prospects

Invoices

Create invoices with automatic numbers and VAT worked out, issue them to many customers at once, and see which are unpaid.

  • Issue several drafts at once, with an email to the customer if you wish
  • The status changes by itself when a payment is recorded: partly paid or paid
  • Export to CSV for bookkeeping

See Invoices

Cashier

Sell in a computer or phone browser: search or scan items, take cash, transfer or QRIS, then print the receipt.

  • Stock goes down per outlet with every sale
  • Every shift opens with a starting balance and closes with a drawer count
  • Returns and voids are recorded with their reasons

See Cashier

Automation

The first response and follow-up to prospects run by themselves, starting with a dry run that sends nothing.

  • Emails are prepared and recorded in the prospect's history before they are really sent
  • You set the sending hours, the gap between emails and the message text
  • It stops by itself when the prospect replies, declines or the team takes over

See Automation

Names, numbers and figures in the pictures are examples, not Inolab customers.

A real screenshot of the app, with sample data.

The two things Inolab does

Business operations
Prospects, customers, quotes, invoices, cashier, stock and reports are kept in one place and connected: a message from the website becomes a prospect, a quote becomes an invoice, and a cashier sale reduces stock.
Automated digital services
The business website and its catalogue are built from the profile you fill in, checked before publishing, and go live when you press the button. Earlier versions are kept and can be restored.

Automation

What runs by itself

Inolab does the routine work below on the schedule and under the rules you set. Which of it is available depends on your plan.

First response
People who write through the business website get an email response within the sending hours you set, with ready answers you wrote yourself.
Prospect follow-up
Reminders go out a few days apart and stop as soon as the prospect replies, declines or unsubscribes.
Reorder reminder
Customers who agreed to be reminded are told when it is time to order again, once for each purchase.
Recurring invoices
Invoices for subscriptions or rent are issued by themselves on their date.
Payment reminder
Customers are reminded of invoices that are nearly due or overdue, on the days you choose.
Weekly report
Every Monday morning, a summary of last week's money received, invoices and new prospects is sent to your email.
Website check
The business website is opened every 15 minutes. If it does not open, you are told.

You stay in control

Dry run first
Automatic emails to prospects start in dry-run mode: the message is prepared and you can read it, but nothing is sent until you switch it on.
Approval for what carries risk
A collection email drafted by the AI agent is only sent after someone with authority in your business approves it.
Can be stopped
Every automation can be switched off, and follow-up can be stopped per prospect. Contacts on the do-not-contact list are never sent anything.
Everything is recorded
What was sent, what failed and who switched it on can be seen in the history and the activity log. Inolab only reports what really happened.

Who it is for

Small and medium businesses
A simple website with a catalogue and contact details, and one place to receive customer requests.
Shops
A cashier with stock and shifts, product questions from the website, and follow-up with those who asked.
Distributors and suppliers
A catalogue for business buyers, price requests recorded as prospects, and reorder reminders.
Manufacturers
A product catalogue with descriptions, a request form for prospective distributors, and a sales pipeline.
Service businesses
A services website, quote requests, quotes customers can accept online, and invoices.

AI assistant

An assistant that answers from your data

The Inolab assistant does not guess. For every question it reads your business data through the same sources as the report pages, then gives the figures. When the data is not there, it says so.

Read only
The assistant cannot create, change, send, or delete anything. When asked, it points to the page where you can do it yourself.
Follows access rights
Questions are answered only from data the person asking may see. Profit and loss needs report access; expenses and project margins need expense access.
Payment reminder drafts
From an invoice page, the assistant drafts a WhatsApp message or an email in the customer's language. You check it and send it yourself.
The owner decides
The assistant stays off until the business owner agrees to send data to the AI provider. API data is not used to train models, and Inolab does not store the conversations.

Example questions

  • Which customers have overdue invoices?
  • How much is owed in total right now, and how much of it is overdue?
  • How does last month's profit compare with this month's?
  • Which deals are the largest, and when are they expected to close?

Data the assistant reads

  • Receivables, overdue invoices, and payments received
  • Customers with their invoices, activities, and deals
  • Profit and loss and cash flow per month
  • The deal pipeline and projects

Customer email addresses, phone numbers, tax numbers, and street addresses are not sent to the AI provider.

Inolab AI is available on the Digital Commerce, Business Autopilot, Complete Business OS, Enterprise Custom and POS + Business Autopilot plans. Usage quota is counted per business per month. How we handle data

Features

What Inolab keeps track of

Automation and the assistant are only as good as the data that is recorded. Every feature below can be used with or without AI.

Customers & deals
Keep customer contacts and tax numbers, log calls, visits, and follow-ups, and follow every deal from first contact to won or lost.
Invoices
Invoice numbers are generated, VAT is calculated, and your logo appears on the invoice and the PDF. Send it by email in the customer's language, with your business's payment instructions.
Product & service catalog
Keep standard prices with their units. When you create an invoice, pick from the catalog; the name, unit, and price are copied to the invoice line.
Payments
Record the transfers, QRIS, cash or card payments you receive. Invoices change to partially paid or paid on their own.
Projects
Link invoices and expenses to a project to see the contract value, what has been invoiced, what is still owed, and the margin.
Point of sale (POS)
Sell in the browser of a computer or phone with a barcode scanner. Totals are worked out on the server, stock goes down per outlet, and every shift closes with a drawer count.
Business website
A website at your own inolab.id address, made from the business profile and catalogue. Messages and price requests from the site arrive as prospects.
Prospects & automation
Every prospect has a status, an owner and a follow-up. The first response, reminders and reorder reminders can run on their own, by rules you set.
Receivables & reports
Receivables aging per customer, revenue per month, cash flow, a simple profit and loss, and an output and input VAT summary. Downloadable as CSV.
Team & security
Invite colleagues as owner, admin, manager, staff, or member. Two-step authentication, per-device sessions, and an activity log. The Enterprise plan can sign in with SSO.
API & webhooks
Connect other systems through the API, scoped API keys, OAuth apps, and signed webhooks.
Read more
API and webhook documentation
Compare all plans

How it works

  1. 01 Sign up, then fill in Business setup: profile, products or services, opening hours and how to reach you.
  2. 02 Check the preview of the business website and publish it. Messages and price requests from the website come in as prospects.
  3. 03 Sell with quotes and invoices for customers, or with the cashier for sales on the spot.
  4. 04 Switch on the automation you need. Emails to prospects start in dry-run mode, sending nothing.
  5. 05 Ask the assistant about your business figures, or ask for a draft reminder for an overdue invoice.

Price

Pricing

Start free. Paid plans from Rp 149,000 per month.

Subscription plans
Plan AI assistant Price

Digital Starter

A business profile website with a small catalogue and a contact form.

 — Rp 149,000 / month Setup Rp 499,000, once

Digital Commerce

Catalogue, orders and quote requests, recorded as leads.

 Included Rp 299,000 / month Setup Rp 999,000, once

Business Autopilot

Lead, sales and collection workflows that run by themselves.

 Included Rp 599,000 / month Setup Rp 1,499,000, once

Complete Business OS

Every business function in one system, with KPIs and access control.

 Included Rp 1,499,000 / month Setup Rp 2,999,000, once

Enterprise Custom

For custom needs, multiple branches or integrations.

 Included Contact us

Compare all plans

Questions and answers

Common questions

Can the assistant's answers be wrong?
Yes. The assistant takes the figures from your data, but an AI model writes the answer. Check important figures in Reports or Invoices before you base a decision on them.
Is my business data used to train AI?
No. Under the terms of the model provider behind Inolab AI, data sent through the API is not used to train models. Inolab only records the token count and cost of each request, never the question or the answer.
Is the Free plan really free?
Yes. The Free plan has no time limit and needs no credit card. It allows 2 team members, 50 customers and 30 invoices a month.
How do I pay for a subscription?
Subscriptions are paid in advance per month or per year through Midtrans or Xendit: bank virtual account, QRIS, e-wallet or card. They do not renew automatically; we send a reminder 7 days before the period ends.
What happens when a subscription ends?
Plan features stay active for 7 days after the period ends. After that, your business moves to the Free plan. No data is deleted.
Who can see my business data?
Only the team members you invite, according to their role. Each business's data is kept separate from other businesses.
Is there a mobile app?
Android and iOS apps are being prepared. For now, Inolab is used in the browser, on a computer or a phone.
Which languages are available?
The app is available in Bahasa Indonesia, English, Malay, Vietnamese and Filipino. The language of invoices, PDFs and emails is set per customer, from the same five languages.

All questions and answers Read the Privacy Policy

Start on the Free plan

Create an account, fill in Business setup, and issue your first invoice today.

Sign up free Compare all plans